Contact Us

Our customer service representatives are here to serve you 24 hours a day on weekdays, as well as select hours on Saturday (except on major holidays). We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives.

Email:

Please try to use Email to leave a message when we are day off.
For general issues,please write to info@buydvb.net.
For technical issues,please write to support@tbsdtv.com or euro_support@tbsdtv.com

Phone Contact information:

Working Hours: Monday to Friday 9:00am - 6pm Beijing Time

Live Chat:

Use the Live Chat function to chat online with one of our customer service representatives.

Address:

Shen Zhen Service Centre:
Nansan district,Shenzhen, China